Need help? Call 800-511-MACS (6227)

Contact Small Dog Electronics!

We’re here to help you. Whether you need product assistance, tech support, or would just like to tell us how we’re doing, you will find our contact information here.

Get in Touch

Locate Us

Write or visit us at either of our locations in northern Vermont!

Looking for more information about our retail stores? Click here for retail contacts, store hours, directions and more.
Waitsfield Headquarters & Retail Showroom S. Burlington Flagship Retail Store
1673 Main Street
Waitsfield, VT 05673
100 Dorset Street
S. Burlington, VT 05403

Call Us

Place an order, seek tech support, inquire about our consulting services or just ask us a question!

Toll Free Sales Tech Support Consulting

Phone: 800-511-MACS,
Press 1 for Sales Queue
(Fax: 802-496-6257)

Monday - Friday 9AM to 6PM ET
Saturday 10AM to 5PM ET

Phone: 802-496-7171,
Press 2 for Tech Queue

Monday - Friday 9AM to 5PM ET

Phone: 802-496-7171 x512

Monday - Friday 9AM to 5PM ET

NOTE: We will be closing at 4PM on Friday, July 3 and we will be closed Saturday. July 4. Phone and web processing will resume Monday, July 6. Happy Independence Day!

Email Us

The best way to reach us, day or night!

Products & Sales Have a general question for our Sales staff?
sales@smalldog.com
Recent Orders Question about a recent order?
orders@smalldog.com
To view all of your orders online or to track a shipment, log in to your account in My Orders.
Tech Support Have a question for our Tech crew?
support@smalldog.com
Consulting & Services Need to know more about our consulting program?
consulting@smalldog.com
Website Issues Trouble with our website? Let us know.
webmaster@smalldog.com
Feedback We want to know how we’re doing!
sales@smalldog.com.

Get To Know Us

The Crew

The Crew
Don bio photo
Don Mayer**

CEO & Top Dog
don@smalldog.com
x611

Customer Service, Kibbles & Bytes, Purchasing, Public Relations, Customer Relations, Volume Sales Full Bio

Art bio photo
Art Hendrickson*

Purchasing Agent, SDE Avengers
art@smalldog.com
x616

Customer Service, Purchasing, Order Processing, Inventory Management Full Bio

Mark bio photo
Mark Engelhardt**

VP of IT
marke@smalldog.com
x626

Customer Service, IT, Development Full Bio

Joyce bio photo
Miss Joyce**

Fraud Prevention Specialist
joyce@smalldog.com
x617

Customer Service, Shipping & Tracking Numbers, Paralegal, Accounts Receivable Full Bio

Morgan bio photo
Morgan Aldridge*

Developer, Admin, IT
morgan@smalldog.com
x624

Customer Service, Website Development, IT Services Full Bio

Matt bio photo
Matt Klein**

Service Operations Manager & Apple Certified Mac Technician
matt@smalldog.com
x638

Customer Service, Service Initiatives, Tech Tails Full Bio

Chris bio photo
Chris DeRose*

Apple Certified Mac Technician, S. Burlington
chris@smalldog.com
x509

Customer Service, Desktop, Portable & Software Repair Full Bio

Katie bio photo
Katie Wilhite**

S. Burlington Manager
katie@smalldog.com

Customer Service, Retail Sales Full Bio

Jason bio photo
Jason Hyerstay**

Macintosh Consultant
jason@smalldog.com

Customer Service, Consulting Full Bio

David bio photo
David Boyd**

Sales Associate, S. Burlington
davidb@smalldog.com

Customer Service, Retail Sales Full Bio

Kali bio photo
Kali Hilke**

Marketing & Design Manager
kali@smalldog.com
x615

Customer Service, Design & Content Management, Print, Web, Kibbles & Bytes, Barkings! Blog Full Bio

Cindy bio photo
Cindy Fuller

Assistant Controller
cindy@smalldog.com

Customer Service, Accounts Payable Full Bio

Sebastian bio photo
Sebastian Massey

Sales Associate, S. Burlington
sebastian@smalldog.com

Customer Service, Retail Sales Full Bio

Rebecca bio photo
Rebecca Kraemer

Apple Certified Mac Technician, Macintosh Consultant
rebeccak@smalldog.com

Customer Service, Desktop, Portable & Software Repair, Consulting Full Bio

Moses bio photo
Moses Laporte

Intern Sales/Service Associate
moses@smalldog.com

Customer Service, Retail Sales Full Bio

Damian bio photo
Damian Paone

Sales Associate, Waitsfield
damian@smalldog.com

Customer Service, Retail Sales Full Bio

Michelle bio photo
Michelle Coleman

Sales Associate, S. Burlington
michelle@smalldog.com

Customer Service, Retail Sales Full Bio

Ken bio photo
Ken Kenia

Warehouse Manager, Waitsfield
ken@smalldog.com

Customer Service, Warehouse Operations and Inventory Management Full Bio

Gary bio photo
Gary Peters

Assistant Manager, S. Burlington
gary@smalldog.com

Customer Service, Retail Sales Full Bio

Tim bio photo
Tim Sharbaugh

Warehouse Inventory Clerk, S. Burlington
tims@smalldog.com

Customer Service, Inventory Control Full Bio

Hapy bio photo
Hapy Mayer**

CFO & COO
hapy@smalldog.com
x613

Customer Service, Accounting, Financial, Purchasing, Special Orders Full Bio

Rob bio photo
Rob Amon**

Sales & Consulting Manager
rob@smalldog.com
x620

Customer Service, Outside Sales, Consulting, Leasing Full Bio

Tony bio photo
Tony Amenta**

Waitsfield Sales Manager
tony@smalldog.com
x628

Customer Service, Telephone, Web & Retail Sales Management Full Bio

Jon bio photo
Jon Spaulding**

Apple Certified Technician/Apple Certified Support Professional, Waitsfield
jon@smalldog.com
x621

Customer Service, Desktop, Portables & Software Repair, Tech Support Full Bio

Jaime bio photo
Jaime Service*

Shipping & Receiving Coordinator
jaime@smalldog.com
x625

Customer Service, Receiving, Packing & Shipping Full Bio

Ed bio photo
Ed Shepard

Marketing & Design Manager
ed@smalldog.com
x639

Customer Service, Design & Content Management, Web, Kibbles & Bytes, Barkings! Blog Full Bio

Geoff bio photo
Geoff Blanck**

Chief Marketing & Sales Officer
geoff@smalldog.com
x612

Customer Service, Marketing, Sales & Service Department Management, Media Contracts & Advertising Full Bio

JJ bio photo
Jeremiah Johnson**

S. Burlington Assistant Manager
jeremiah@smalldog.com
x501

Customer Service, Retail Sales Full Bio

Emily bio photo
Emily Kenyon**

Waitsfield Sales Assistant Manager
emily@smalldog.com
x629

Customer Service, Telephone Sales, Educational Sales Full Bio

Jim bio photo
Jim Overman*

Phone/Web Sales Associate
jim@smalldog.com
x647

Customer Service, Telephone Sales Full Bio

Ben B bio photo
Ben Bonaccio*

Sales Associate, S. Burlington
benb@smalldog.com

Customer Service, Retail Sales Full Bio

Dave bio photo
Dave Link

Sales Associate, S. Burlington
dave@smalldog.com

Customer Service, Retail Sales Full Bio

Liam bio photo
Liam Flynn

Apple Certified Mac Technician, S. Burlington
liam@smalldog.com

Customer Service, Desktop, Portables & Software Repair Full Bio

Brian bio photo
Brian Shippee**

Sales Associate, Waitsfield
brians@smalldog.com

Customer Service, Retail Sales Full Bio

Kerry bio photo
Kerry Westhelle

Executive Assistant
kerry@smalldog.com

Customer Service, Administration Full Bio

Dan bio photo
Dan Bizzozero

Sales Associate, S. Burlington
dan@smalldog.com

Customer Service, Retail Sales Full Bio

Lucie bio photo
Lucie Fortier

Purchasing Agent, SDE Avengers
lucie@smalldog.com

Customer Service, Purchasing, Order Processing, Inventory Management Full Bio

Carl bio photo
Carl Grasso

Service Writer, S. Burlington
carl@smalldog.com

Customer Service, Service Check-in Full Bio

Mikhael bio photo
Mikhael Cohen

Sales Associate, S. Burlington
mikhael@smalldog.com

Customer Service, Retail Sales Full Bio

* Apple Product Professional
** Apple Sales Professional

The Pups

The Pups
Imelda
Imelda Marcos (1987 - 2003)

Our Founder & Honorary Office Pup

A full-blooded Pomeranian, Imelda was the company’s founder and the inspiration and model for our company logo.


Fantail
Fantail Shrimp

CDIC: Chief Dog in Charge

Fantail is named for the speed of her tail wag and is also a purebred Pomeranian. She’s Imelda’s successor as CDIC (Chief Dog In Charge).


Hammerhead
Hammerhead

Office Pup

Hammerhead is Don and Grace’s Bulldog, and can often be seen riding in Don’s motorcycle sidecar.


Laika
Laika

Office Pup

Laika is Hapy and Jessica’s miniature American Eskimo, and guards diligently against intruders (and Spy).


Hamilton
Hamilton

Executive Admin Pup

Kerry’s pup Hamilton is a new one on the scene, and is doing his part to keep the small dog ratio up to par!


Spy
Spy

Marketing Pup

Spy is Ed’s Siberian Husky, who loves cold Vermont winters and is the famous nose of Barkings!


Cinnamon
Cinnamon

IT Pup

Cinnamon is Morgan’s Red Husky. She’s a tad shy, and primarily sticks by his desk side, but loves to play when Owen is nearby!


Arlo
Arlo

Sales/Consulting Pup

Arlo is Rob’s Black Lab and one of the pups of his other dog, Ella.


Maggie
Maggie

Sales & Security Detail Pup

Maggie is Joyce’s purebred Pomeranian with a big personality. She’s super-friendly—not to mention Imelda’s doppelganger.


Waylon
Waylon

Sales Pup

Waylon is Tony’s Australian Cattle Dog who is a high-energy pup, and loves to greet people around the offices in Waitsfield.


Newman
Newman

Sales Pup

Newman is Emily’s Rottweiler, named after Seinfeld’s nemesis. He’s a laid-back, friendly dog who is protective of his smaller friends.


Tyson
Tyson

Sales Pup

Tyson is Emily’s new pup who hangs out by the phones... his long legs look a lot like his brother Newman’s!


Ernie
Ernie

Retail/Phone Sales Pup

Damian’s pup Ernie keeps everyone on their toes. An energetic puppy, he even gives Waylon a run for his money!


Simone
Simone

Retail/Phone Sales Pup

Simone is Brian’s Australian Shepherd/Border Collie mix.


Ziggy
Ziggy

Retail/Phone Sales Pup

Jim’s dog rescue Ziggy has gotten to know the other dogs here pretty well now. He now resides in the Waitsfield Retail Store, and loves playing with his best friend Owen!


Owen
Owen

Tech Pup

Matt’s Golden Retriever loves to peruse the grounds in Waitsfield, and rile up the small doggies (Fantail is his favorite).


Toby
Toby

Tech Pup

Rebecca’s Black Lab is Owen’s best bud in the Warehouse. He often goes with Rebecca to consulting appointments, too!


BJ
BJ

Warehouse Pup

Jaime’s dog BJ is a high-energy Border Collie Husky, named after the M*A*S*H character. She strives to please, and loves to fetch EVERYTHING!


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