Welcome to Saint Michael's College

Recommended Student Apple Laptop Program offered by Small Dog Electronics

QUESTIONS? ASK THEM HERE. SMC Family and Friends Purchasing site

C2 and Small Dog in partnership with Saint Michael's College, looks forward to serving your computer needs. Join the Saint Michael's College Laptop program so you can concentrate on your studies.

What is included in the Apple Laptop Program?

The four year Apple laptop program through Small Dog Electronics includes:

• Safeware 4 year protection starting on the product’s date of purchase

• Provides parts and labor coverage in the event of:

• Accidental damage such as drops, cracked screens and liquid spills and a one-time replacement of the computer

• Mechanical or electrical failure

• Power surge

• Amount of coverage is up to the product’s purchase price

• No deductibles or copays

• 6 Months of theft coverage is now included

• Free diagnosis and expedited repairs by Small Dog Electronics

• Free data back up by Small Dog Electronics

• If your system does require service Small Dog can provide a loaner for you to use while yours is being repaired.

Accidental damage covers the duration of the warranty of each computer however if the damage is severe and is determined to be beyond repair then the unit is replaced with a similar model to your machine. Replacement voids the original warranty and the student can purchase additional coverage on the replacement computer.

Learn more about Safeware here: http://www.safeware.com

Copies of the terms and conditions of the Safeware warranty will be emailed to the email address provided with your order, if you need additional information email Email team


What is the limit of liability?

The limit of liability is equal to the retail price of the Apple computer purchased.

Example: Joe buys a 4 year plan along with a laptop at the price of $1,349. He is covered up to $1,349 for 4 years – whichever comes first.

Is my data covered?

No. Data recovery is not included in this coverage and we strongly suggest you have a back-up plan.Why back-up your data? Find out more here: http://www.smalldog.com/featuredbackupdrives

Is there any deductible associated with the Safeware Protection Plan?

No. You will not experience any additional “out of pocket” expenses.

When the computer is replaced am I still covered?

Once a full replacement has issued then the initial warranty plan is null and void and you will have the option of adding new coverage to your replacement machine.

- 1 year $109.00

- 2-4 years $229.00

What does the student do in order to get their computer repaired?

Onsite support is provided by our vendor partner, Competitive Computing (C2). The C2 Service Desk is conveniently located next to the Help desk in Saint Edmund's Hall 221E and can be reached by phone at 802.654.2706.

What happens if the student needs to have their computer repaired while they are not at school, e.g., summer breaks, fall breaks, or holidays?

When off campus you can call Safeware directly and their agents will process the service request. Safeware will either find a local service facility for you or send a box for you to ship the broken computer to one of their service center depots. Additionally Small Dog is happy to help facilitate this process as well.