Small Dog Job Openings

Come work with us!

Love Macs? Have a passion for great customer service and want to share that with others? We're a leading Apple Specialist that shares our passion for technology by providing the most personable, dependable, and complete Apple experience available. Our triple bottom line mission is central to everything we do.

We have three retail locations in Vermont and have expanded to Key West Florida. Come be a part of our dynamic team!


CURRENT LISTINGS:

South Burlington, Vermont Openings

Retail Sales Associate

Location: S. Burlington, VT
Status: Full Time, Part-Time
Reports to: Retail Store Manager
BASIC DESCRIPTION:

We're seeking a friendly, dynamic Apple enthusiast to join our retail and phone sales staff. Availablitity on weekends is required for this position.

QUALIFICATIONS/REQUIREMENTS:

A fierce commitment to customer service, knowledge of and passion for Apple products, an understanding of the digital lifestyle, and keen attention to detail.

Strong writing skills are a must as we use email to correspond with customers daily, and Saturday availability and a flexible schedule are necessary.

All employees of Small Dog Electronics are expected to submit weekly reports on how their week has gone and what they have accomplished, to become and Apple Product Professional and to complete one day of community service per calendar year.

RESPONSIBILITIES
  • Managing workflow in a fast-paced retail environment, which also includes a full-service call center
  • Email correspondence and follow-up with customers
  • Article contributions to our monthly retail newsletter and blog
  • Providing the best customer service experience before, during and after the sale to strengthen customer loyalty we aim to be "always by your side"
  • Assisting customers over the phone with both questions on products and finalizing sales

To apply, please email resume and cover letter to Email jobs. No calls please.


Rutland, Vermont Openings

Retail Sales Associate

Location: Rutland, VT
Status: Hourly, Part-Time
Reports to: Retail Store Manager

BASIC DESCRIPTION:

We're seeking a friendly, dynamic Apple enthusiast to join our retail and phone sales staff. Availablitity on weekends is required for this position.

QUALIFICATIONS/REQUIREMENTS:

A fierce commitment to customer service, knowledge of and passion for Apple products, an understanding of the digital lifestyle, and keen attention to detail.

Strong writing skills are a must as we use email to correspond with customers daily, and Saturday availability and a flexible schedule are necessary.

All employees of Small Dog Electronics are expected to submit weekly reports on how their week has gone and what they have accomplished, to become and Apple Product Professional and to complete one day of community service per calendar year.

RESPONSIBILITIES
  • Managing workflow in a fast-paced retail environment, which also includes a full-service call center
  • Email correspondence and follow-up with customers
  • Article contributions to our monthly retail newsletter and blog
  • Providing the best customer service experience before, during and after the sale to strengthen customer loyalty we aim to be "always by your side"
  • Assisting customers over the phone with both questions on products and finalizing sales

To apply, please email resume and cover letter to Email jobs. No calls please.


Waitsfield, Vermont HQ Openings

Junior Developer

Location:Waitsfield, VT
Status:Full-Time Exempt/Salaried
Reports to:Director of IT and Development

BASIC DESCRIPTION:

The Junior Developer works directly with the Information Technology and Development department to maintain existing websites, in-house tools, and iOS apps, as well as designing and developing new tools. Our environment is predominantly run on Mac OS X, Mac OS X Server, and iOS. Will also collaborate closely with Marketing and other departments. In this critical role, you'll create outstanding experiences for our staff and customers.

We are looking for a trustworthy, friendly person with full stack development knowledge (PHP, Javascript, HTML5, and CSS3 for the web; Objective-C for OS X & iOS) who can solve problems and connect with our customers and employees during the process. A strong focus on end-to-end security to protect company and customer data is required.

This full-time position is eligible to participate in Small Dog Electronics’ comprehensive benefits programs and will work out of our offices in the beautiful Mad River Valley. Come enjoy the view, playing with our canine companions, and easy access to outdoor activities for all seasons!

QUALIFICATIONS/REQUIREMENTS:
  • In-depth understanding of full-stack web development, esp. Apache/HTTPS, PHP, MySQL, HTML5, CSS3, Javascript/jQuery
  • OWASP & PCI DSS security standards experience
  • Database management experience
  • Command-line experience
  • Strong self management, time management, and multitasking skills
  • Patient and excellent communication skills
  • Strong debugging & troubleshooting skills
  • Some OS X & iOS development experience in Objective-C or Swift preferred
  • Scripting languages experience, a plus
  • Bachelor's degree in Computer Science or equivalent experience preferred

To apply, please email resume and cover letter to Email jobs. No calls please.




Help Desk

Location: Waitsfield, VT
Status: Part-Time or Full-Time
Reports to: Director of IT & Development
BASIC DESCRIPTION:

Help Desk staff works directly with the Information Technology and Development department to provide support to our internal employees and assist with deployment and maintenance of our internal technology. Our environment is predominantly run on OS X, OS X Server, iOS, and Google Apps for Business. In this critical role, you'll help create outstanding experiences for our staff and by extension, our customers too.

We are looking for a trustworthy, friendly person with a wide range of technical knowledge who can solve problems and connect with our employees during the process.

This can be either a part-time or full-time position and will work out of our offices in the beautiful Mad River Valley, with occasional travel to other locations within Vermont. Come enjoy the view, playing with our canine companions, and easy access to outdoor activities for all seasons!

QUALIFICATIONS/REQUIREMENTS:
  • In-depth knowledge of Apple's devices, OS X, iOS, apps, and solutions
  • Networking (wired & wireless) experience
  • Excellent time management & multitasking skills
  • Excellent communication skills, patient, and comfortable with teaching others
  • Ability to follow directions & documentation with high attention to detail
  • Strong triaging & troubleshooting skills
  • Command-line experience, a plus
NOTE:

Current Apple certifications are a plus but not mandatory.

We are willing to train the right individual and cover the expenses of certification. The employee will be required to achieve Macintosh Integrated Basics Certification (MIB) and Apple Certified Support Professional (ACSP) certifications within the first year of employment.

To apply, please email resume and cover letter to Email jobs. No calls please.




Bookkeeper

Location: Waitsfield, VT
Status: Part-Time, Potential for Full Time
Reports to: General Manager, CFO & CEO

BASIC DESCRIPTION:

We're seeking a motivated and organized Bookkeeper to join us in our headquarters in Waitsfield.

QUALIFICATIONS/REQUIREMENTS:

A successful candidate should have knowledge or experience in Accounting methods, controls, reconciliations, procedures. Prior experience with bookkeeping software, accounting training or experience.

RESPONSIBILITIES
  • Primary requirements of this position include entering vouchers for accounts payable, and managing accounts receivable.
  • Some general ledger and account reconciliation work from time to time.
  • Weekend availability a must for training purposes until comfortable with the position/tasks.
  • Requires use of excellent time management, multi-tasking, deductive reasoning, strong verbal and good written communication skills.

To apply, please email resume and cover letter to Email jobs. No calls please.

Small Dog Electronics is a smoke-free company.

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