Small Dog Job Openings

Come work with us!

Love Macs? Have a passion for great customer service and want to share that with others? We're a leading Apple Specialist that shares our passion for technology by providing the most personable, dependable, and complete Apple experience available. Our triple bottom line mission is central to everything we do.

We now have retail locations in five places and span three states, including our newest store in Key West, FL. Come be a part of our dynamic team!


CURRENT LISTINGS:

Waitsfield, Vermont HQ Openings

Marketing Assistant

Location: Waitsfield, VT
Status: Salary, Full-Time
Reports to: Marketing Manager

Small Dog Electronics is presently looking for an extraordinary person to join our Sales & Marketing team! The ideal candidate must have a strong background in communication, editing and team collaboration.

SKILLS:
  • A strong background in writing and proof reading
  • Basic knowledge of HTML (required for our newsletters, blogs and website support)
  • Organization and execution of deadlines, we are seeking someone who can help to coordinate our seasonal promotions and in store events
  • Event organizer, working closely with area groups and organizations we might work with for various events throughout the year
  • OTHER RESPONSIBILITIES:
  • Assisting in the formulation and execution of our annual marketing budget
  • Social media - Facebook, twitter, foursquare etc.
  • Creating and implementing marketing and communication plans (including public relations, electronic, print and word of mouth advertising)
  • Cooperative marketing programs, working with purchasing department and vendors
  • Collaborates with web and various sales departments to create best possible shopping environment on web, via telephone and in our retail stores
  • BENEFITS & COMPENSATION:

    This is a full time, salaried position and participation in our comprehensive benefits package. Benefits include, health and dental, 401k, disability and combined time off.

    To apply, please email resume and cover letter to Email jobs. No calls please.


    Retail Sales Associate

    Location: Waitsfield, VT
    Status: Hourly, Full-Time
    Reports to: Retail Store Manager

    BASIC DESCRIPTION:

    We're seeking a friendly, dynamic Apple enthusiast to join our retail and phone sales staff.

    QUALIFICATIONS/REQUIREMENTS:

    A fierce commitment to customer service, knowledge of and passion for Apple products, an understanding of the digital lifestyle, and keen attention to detail.

    Strong writing skills are a must as we use email to correspond with customers daily, and Saturday availability and a flexible schedule are necessary.

    RESPONSIBILITIES
    • Managing workflow in a fast-paced retail environment, which also includes a full-service call center
    • Email correspondence and follow-up with customers
    • Article contributions to our monthly retail newsletter and blog
    • Providing the best customer service experience before, during and after the sale to strengthen customer loyalty we aim to be "always by your side"

    To apply, please email resume and cover letter to Email jobs. No calls please.


    South Burlington, Vermont Openings

    Entry-Level Service Technician

    Location: South Burlington, VT
    Status: Hourly, Full-Time
    Reports to: Service Manager

    BASIC DESCRIPTION:

    Small Dog Electronics is looking for a technician to join our South Burlington Team!

    We're a leading Apple Specialist that shares our passion for technology by providing the most personable, dependable, and complete Apple shopping, training, and support experience available.

    As a socially responsible company, we're incredibly driven by our triple bottom line: people, planet and profit.

    BASIC FUNCTION & RESPONSIBILITIES:

    This position is responsible for performing basic to advanced troubleshooting and repair of both desktop and laptop Macintosh systems including repairs of motherboard, LCD, hardware, keyboard, power and basic parts and software installation

    Requires use of excellent time management, multi-tasking, deductive reasoning, strong verbal and good written communication skills.

    This position works directly with customers and ensures an excellent customer experience, resolves complaints, and leads by example to provide optimum customer service.

    Receiving and tracking of customer repairs in standard tracking software documentation program. Check-in and check-out service tickets.

    Diagnose and resolve customer issues quickly and accurately.

    QUALIFICATIONS & REQUIREMENTS

    A Degree in relevant field preferred with 2 years technical experience working with computer hardware/software repair. Must possess good critical thinking skills essential for troubleshooting hardware and software issues. Strong communication and customer service skills are essential to the success of this position. Good working, hands-on, knowledge of general IT concepts, basic laptop/desktop repair, software installation.

    PREFERRED QUALIFICATIONS

    BS degree in related field. 1 - 2 years previous experience servicing Mac/Apple products. Current Apple Certifications; i.e. ACMT, etc. Previous bench tech experience strongly desired.

    To apply, please email resume and cover letter to Email jobs. No calls please.


    Retail Sales Associate

    Location: S. Burlington VT
    Status: Hourly, Both Full-Time & Part-Time
    Reports to: Retail Store Manager

    BASIC DESCRIPTION:

    We're seeking a friendly, dynamic Apple enthusiast to join our retail and phone sales staff. Availablitity on weekends is required for this position.

    QUALIFICATIONS/REQUIREMENTS:

    A fierce commitment to customer service, knowledge of and passion for Apple products, an understanding of the digital lifestyle, and keen attention to detail.

    Strong writing skills are a must as we use email to correspond with customers daily, and Saturday availability and a flexible schedule are necessary.

    All employees of Small Dog Electronics are expected to submit weekly reports on how their week has gone and what they have accomplished, to become and Apple Product Professional and to complete one day of community service per calendar year.

    RESPONSIBILITIES
    • Managing workflow in a fast-paced retail environment, which also includes a full-service call center
    • Email correspondence and follow-up with customers
    • Article contributions to our monthly retail newsletter and blog
    • Providing the best customer service experience before, during and after the sale to strengthen customer loyalty we aim to be "always by your side"
    • Assisting customers over the phone with both questions on products and finalizing sales

    To apply, please email resume and cover letter to Email jobs. No calls please.


    Small Dog Electronics is a smoke-free company.

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