Small Dog Electronics is committed to protecting your right to privacy. We do collect information about our customers to enable us to process orders, improve our web site, and provide better products and services to our customers.
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. Read on to find out how this information is used.
When you go to Smalldog.com:
When you surf Small Dog’s website, you are anonymous. We don’t collect personal information, including your email address, without your prior knowledge and consent. Small Dog Electronics’ server uses a non-persistent cookie to collect your IP address, but does not reference it with any personal identifier. Non-persistent cookies simply enable us to maintain custom settings and items in your shopping cart while you browse. The non-persistent cookie is temporarily stored and is automatically discarded.
When you use our Blog, Barkings:
If you leave a comment on an article, it may be viewed by any visitor to Smalldog.com & blog.smalldog.com. Consequently, Small Dog Electronics cannot be held responsible for the privacy protection of any comments posted to the blog.
When you place an order with us:
To process and ship your order, we need your name, phone number, billing address, shipping address and email address. This information is transferred to our store using SSL encryption (Secure Sockets Layer), a security protocol that provides communications privacy over the internet.
When you provide your email to us:
We will very occasionally email you with special news from Small Dog Electronics.
We will give you an opportunity to subscribe to one of our popular Electronic Newsletters
We will greet you by name each time you visit Small Dog's website, if you have cookies enabled.
We will automatically fill out parts of your order form should you choose to order from us, if you have cookies enabled.
We will NOT give or sell your name to anyone else, ever!
We will NOT spam you.
When you contact Small Dog by email:
Should you contact us via email or otherwise specify that you want us to correspond with you via email, we will. We will not use casual email contact for anything other than response to your questions. We will not send you unsolicited email or other communications based upon your email contact to Small Dog Electronics.
When you complete a survey:
Surveys provide us with an opportunity to improve our product offerings, and enhance our website and services.
When you leave our site:
We also participate in the Council of Better Business Bureaus’ BBBOnLine Privacy Program, and comply with all the BBBOnLine Privacy standards. Further information about this program is available here.
A special word to parents of children under the age of 13:
Small Dog Electronics strongly encourages parents of young web users to play an active role in their child’s online activity. Children under the age of 13 should not submit orders, application forms, service requests or other documents to Small Dog Electronics without the prior consent of their parent or legal guardian.
If you would like to review or make changes to your personal info:
You may call us here at 800-511-MACS (6227), then press “1” for Sales. Please be aware that you will be asked several specific questions to verify your identity.
Please email Email sales.