We offer are two types of refurbished products - factory refurbished, such as "Apple Certified Refurbished" gear, and Small Dog refurbished gear.

Apple Certified Refurbished
According to Apple, "Apple Certified Refurbished Products are pre-owned Apple products that undergo Apple's stringent refurbishment process prior to being offered for sale. These products have been returned under Apple's Return and Refund Policies. While only some units are returned due to technical issues, all units undergo Apple's stringent quality refurbishment process.

All Apple Certified Refurbished Products are covered by Apple's One-Year Limited Warranty. For extended coverage, you have the option of purchasing the AppleCare Protection Plan with your Apple Certified Refurbished Product. The AppleCare Protection Plan extends the complimentary coverage on your Apple Certified Refurbished Product to up to three years of world-class support."

Apple also states that: "Each Apple Certified Refurbished Product is fully tested (including full burn-in testing), is refurbished with replacement parts for any defective modules identified in testing, is put through a thorough cleaning process and inspection, is repackaged (including appropriate manuals, cables, new boxes, etc.), includes the operating software originally shipped with the unit and the custom software offered with that system, is given a new refurbished part number and serial number, and is placed into a Final QA inspection prior to being added to sellable refurbished stock. Refurbishment procedures follow the same basic technical guidelines as Apple's Finished Goods testing procedures."

Small Dog Refurbished

Small Dog refurbished computers have an industry-leading one-year limited warranty, giving you the peace of mind that your purchase is protected by Small Dog Electronics. Small Dog refurbished products have been thoroughly tested and reconditioned by Small Dog Electronics' Apple-certified technicians. The testing process includes 24-hour burn-in under high processor loads. If we feel that a computer does not live up to our high standards, the computer does not become a Small Dog refurbished! These products are generally returns to Small Dog or other Apple distributors and normally come complete with all accessories and documentation.

We take pride in offering the best reseller refurbished computers in the market with the longest warranty. Please contact us for more information if you have any concerns about purchasing a Small Dog refurb!