We're here to help!

Pick your local store below for hours, directions and more!

What can we help you with?

Orders & Returns

Have a question about a product before you buy? Call us. Wondering where your order is? Track it. Need to return something? Find out how.

General product questions? Call 800.511.MACS (6227).
Need help deciphering computer terms, codes and abbreviations? Visit the Small Dog Glossary of Terms.

Product Support

You've gotten your product and now you need help. From phone support to warranty information, here's how to get it.

Phone Tech Support (read more at our Services page)
Warranty Lookup (determine if your computer is under warranty with Apple)
AppleCare Protection Plan & Apple Warranty Information
Small Dog Electronics Warranty Information
Third Party Manufacturer Contacts

Have a basic tech question? Call 802.583.9606 or email support@smalldog.com.

Services & Repair

Help! Is something broken? Need help setting up? Or, do you just want to learn more about your products?

Computer Repair
Warranty Lookup (determine if your computer is under warranty with Apple)
iPod & iPhone Repair
Rentals & Loaners
Consulting
Classes & Seminars

General Questions

Have a question for us that you don't see here? See if it's on our FAQ page, or email our Sales Department.

Mac Support

AppleCare Protection Plan

If your product is supported by Apple under their warranty, click here to access their support page.

In the event that you require warranty service or technical support for your Macintosh or Apple peripheral within the warranty period you need only to call Apple's support hotline at 800-APL-CARE (275-2273). A technician will help diagnose the problem and if they cannot solve the problem on the phone, they will do one of the following:

Provide an advance replacement of the product
Dispatch an Apple service technician to your home or office to make the needed warranty repair if your product is covered by an on-site warranty
Expedite return of your product to Apple for depot repair (Portables and Monitors)
Refer you to the nearest Apple Authorized Service Provider. Your invoice from Small Dog Electronics is your proof of purchase.

Need help finding out which Mac you have? Click here to find your Mac's specs on Apple's support website.